Where do you ship to?
Right now we are only shipping to Canada and the U.S, and shipments go out every Monday.
How do I get on the VIP preview list?
Please create an account on the page, and you will get preview access for the new drops to the store every month. Previews start at 5pm the night before public launch.
How do you pack your ceramics?
We double box our ceramics in double walled cardboard, and recycled packing materials. We only use water soluble corn-based peanuts, and try to be as environmentally conscious as possible while still doing our best to ensure your pieces arrive safely.
Can I make a special request?
Although we do occasionally do custom orders, for the most part it's for wholesale orders over $500. We find it stays the most creative over here if we can just play and make all of the weird stuff that comes to mind. With too many custom orders we find it pretty tough to stay on top of the regularly stocked items. However for custom print sizes, just drop an email to us for the dimensions you are looking for, and what piece, and we will let you know what's possible.
How long does it take to receive pre-order items?
It takes a minimum of 4 weeks to complete pre-orders. Due to the schedule of making ceramics, you simply can't rush it along. There are many stages of drying and decorating and multiple firings, so we just want to prepare you for the lead time, and make something you absolutely love.